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About Us About Us | Our History |
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"Your team has a tremendous knowledge of PLC's and process control and is one of the main reasons for our success." Engineer, Wyeth BioTech |
Hallam Associate’s first client was Digital Equipment Corporation. David’s philosophy on business was well received as Digital was so impressed with the first project that they continued to provide Hallam Associates with as much work as we could handle. The company added new clients and grew, adding additional expertise in Mechanical Engineering and Industrial Control systems along the way. By the end of the decade, our clients included IBM, General Electric, University of Vermont, Vermont Air National Guard, OMYA, IDX Corporation, Bombardier, Wyeth, Mobil Oil Corporation, andTambrands.
Much of Hallam’s growth in the 1990’s came from leveraging our expertise in the design and construction of semiconductor facilities. Hallam and ICS became industry leaders providing clean design, tool accommodation, toxic gas monitoring control systems (TGMCS) and facility monitoring and control systems (FMCS) and completed projects all over the world, including Canada, South Korea, Australia, New Zealand, Ireland, Russia, Mexico and Thailand. Hallam’s commitment to long-term relationships was rewarded with a repeat business rate of 85%. New clients included: National Semiconductor, Dominion Semiconductor, White Oak Semiconductor, BOC Gases, B.F. Goodrich Aerospace, Georgia Pacific, International Paper, Whiting Turner, Ben & Jerry’s, Luzenac America, Burton, Fletcher Allen Health Care.
The company, now known as Hallam-ICS, also committed to business diversification along three measures: geographic, market and service. During the decade, Hallam-ICS opened new offices in Massachusetts, North Carolina and New York and developed relationships with new clients such as Amgen, Amylin, Cornell University, Genzyme, Harvard, Intel, MIT, Nortel Networks, Novartis, Pfizer, the Pentagon, Shire, Trudeau Institute and William & Mary to perform MEP engineering, control system integration, and commissioning and qualification services. Client and employee loyalty remain vital to our success with annual repeat business typically around 80% and employee turnover in the single digits.
Our commitment to training has led to expertise in new areas, including Building Information Modeling (BIM), facility & laboratory calibrations and advanced energy modeling. Our staff and company have achieved or a seeking certifications in LEED, health care facility design professional (HFDP), certified automation professionals (CAP) and ISO 17025. We will also seek to adapt to societal changes and the shifting expectations of our clients and employees. As we look to the future, we reflect upon our past for guidance and will follow our core belief that our business is “50% technical and 50% relationship.” |
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The history of Hallam-ICS dates back to 1970, when David Hallam, following his father’s footsteps, graduated from Norwich University with an Electrical Engineering degree. David worked as an estimator for an electrical contractor before becoming a design engineer for a consulting engineering firm. His background and understanding of both design and construction would prove to be very beneficial as he would grow a diversified engineering and control system contracting business, Hallam-ICS.
According to legend, David started Hallam Associates, P.C. the day after receiving his Professional Engineering license in 1981. While David enjoyed learning his profession, he always felt that something was missing from the businesses that he worked for. David often said that our business was “50% technical and 50% relationship” and he understood that the lifeline of a consulting company was the loyalty and long-term relationships developed with both employees and clients. David believed creating an environment that made all employees feel valued and respected would in turn lead the employees to treat each client as our most valued client. 
The 1990’s represented a period of tremendous growth for Hallam as the company increased our service offerings and expanded into new geographic territories. In 1991, Integrated Control Systems (ICS) was established as a division of Hallam Associates, Inc. becoming one of the few companies in the country to provide MEP engineering and turn-key control system integration. In 1996, Hallam opened our first regional office in Virginia. 
Hallam entered into the new millennium proud of what had been accomplished in 20 years of business, but aware that the company needed to change to help our clients in the future.
These changes would be led by a new leader, as Keith Flaherty became the new
CEO in 2001. The first step to reshaping Hallam was an easy one; listen to our clients. With the help of a market research firm, Hallam talked to our clients about what they needed today and what they would expect in the future. Our clients reinforced the core belief upon which Hallam had been established; our clients expect technical expertise, but value customer service. In response to this feedback, Hallam developed CODES™, a proprietary process to ensure high quality customer service. 
At Hallam-ICS, we look forward to the future and the potential that it holds for ourselves and our clients. We believe that the current decade will continue to bring change at Hallam-ICS as we respond to and anticipate the evolving needs of our clients and employees. And, we are well positioned to lead these changes.